Contact
Contact 888ladiescasinouk.co.uk at [email protected] for enquiries concerning this site. For questions involving an 888 Ladies player account, the contact channels are the brand's email support and live chat.
Support for an 888 Ladies account
888 Ladies customer support handles difficulties with the gambling service. Live chat is available throughout the day and night, seven days a week. Email is also available for contacting the support team.
Questions about financial limits can be taken to live chat. The brand's team can also assist with safer gambling controls, including requests concerning a break or self-exclusion. Account closure requests go through email support.
Complaints about the gambling service
A complaint can begin through either live chat or email. The adviser records the enquiry, investigates and responds. If that does not resolve the matter, escalation is available in writing to the Head of Customer Support.
The brand's eight week complaint resolution period depends on the customer cooperating promptly. If delayed cooperation prevents a final answer within that period, the response explains the position.